Privacy Policy

1. Introduction

ReplayCore ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use the Service.

2. Information We Collect

We collect information you provide directly: account details (name, email address, password hash); payment information processed by our third-party payment processor; and server configuration details necessary to operate the plugin.

We also collect information automatically: usage data, IP addresses, browser type, and pages visited; plugin telemetry data used to improve performance and reliability.

3. How We Use Your Information

We use your information to provide and improve the Service; process payments and manage subscriptions; send transactional and support emails; and comply with legal obligations.

4. Data Sharing

We do not sell your personal data to third parties. We may share data with service providers acting on our behalf (hosting, payments, analytics) and with legal authorities when required by law.

5. Data Retention

We retain account data for the duration of your subscription and for up to 90 days after termination. Replay data is retained for the period specified in your subscription plan.

6. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal data. To exercise these rights, contact us at privacy@replaycore.io.

7. Security

We implement industry-standard security measures including encryption at rest and in transit, strict access controls, and regular security audits.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or via the Service. Your continued use of the Service after changes constitutes acceptance.

9. Contact

For privacy inquiries, please contact us at privacy@replaycore.io.