Plan retention windows
Each subscription plan includes a maximum replay retention window: 30 days on Starter, 60 days on Pro, and a custom window on Enterprise. A replay is stamped with a retention_until date when it is recorded, and becomes eligible for automatic purge after that date. Retention cannot be extended beyond your plan's maximum; upgrade your plan for a longer window.
Keeping less data
For stricter data minimisation, redact chat text and command arguments, limit replay access, and delete replays you no longer need from the panel. Deletion is immediate and permanent.
Interaction with erasure
Retention controls automatic, time-based deletion. It is independent of subject erasure: a valid erasure request is actioned on its own timeline regardless of how much of the retention window remains. Together, short retention and prompt erasure keep stored personal data to a minimum.